Privacy Policy
Last updated: 1 January 2025
General Information
At Uro Up Forte, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Data Controller
Company: Uro Up Forte
Email: [email protected]
Phone: +601111115160
Address: 10-G, Jln 15/48a, Sentul Raya Boulevard, 51000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
2. Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Postal address
- Payment information (processed securely)
Technical Information
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Cookies and similar technologies
3. How We Use Your Information
Main Purposes
- Processing and managing orders
- Providing customer support
- Sending confirmations and updates
- Improving our products and services
Marketing and Communications
- Sending special offers (with your consent)
- Informational newsletters
- Customer satisfaction surveys
- Promotional communications
4. Data Protection
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
- SSL/TLS encryption for all data transmissions
- Secure servers with restricted access
- Regular security audits
- Staff training on data protection
5. Your Rights
Right of Access
Request information about the data we hold about you.
Right to Rectification
Correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data.
Right to Data Portability
Receive your data in a structured format.
6. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device when you visit our site.
Types of Cookies We Use:
- Essential cookies: Required for site functionality
- Performance cookies: Help us understand how you use the site
- Functional cookies: Remember your preferences
- Marketing cookies: Used to display relevant ads
7. Changes to This Policy
We reserve the right to update this privacy policy at any time. Changes take effect as soon as they are published on this page. We recommend reviewing this policy periodically to learn how we protect your information.
8. Contact Us
If you have questions about this privacy policy or wish to exercise your rights, you can contact us via:
Email: [email protected]
Phone: +601111115160
Address: 10-G, Jln 15/48a, Sentul Raya Boulevard, 51000 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia